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Management Training Programme

Delivered by a range of neo:pm and Education sector experts this comprehensive management programme is flexibly designed to meet the development needs of individual employees and whole organisations.  For more information about developing a programme to meet the specific needs of your organisation contact rob@neopeople.net.

Course description:  This course enables managers and supervisors to understand the principles of absence and develop practical skills and the confidence to manage absence effectively.

Course description:  This course enables managers to understand the principles of coaching and mentoring and develop practical skills and the confidence to apply these in their management practice.

Course description:  This course enables managers to understand the principles of investigations, disciplinary and appeals and develop practical skills and the confidence to know when and how to deliver these processes effectively.

Course description:  This course will develop middle and senior managers to become effective leaders and engage the workforce to improve long-term performance, culture and develop talent.

This is a mix of on-site and offs-site development opportunities over an extended period defined by the organisations requirements. This course is bespoke and can be adapted to compliment organisations existing training programmes or commitment to continued professional development.

Course description:  This course enables customer facing employees to understand the importance of their role and learn how to provide excellent customer service. The course will explore a variety of ways in which good customer service can be established and promoted.

Course description:  This course enables individuals to understand the basic principles of UK employment law.

Course description: This course introduces individuals to a range of employment law, legal rights and creates an awareness of individual’s responsibilities. The course is based on legislation but introduces contextualised examples of it practical application.

Course description: This course will provide practical skills, techniques and the confidence to hold challenging discussions and deliver difficult messages in a structured and effective way.

Course description:  This course enables staff to understand contracts of employment and their purpose and will contextualise how to choose the right contract to support the offer of employment or work.

Course description: This course enables developing managers to understand the basics of becoming an effective leader. It will introduce the fundamentals of leadership and management exploring employee engagement, understanding basic employment law and developing good practices and behaviours to support high performance working.

Course description:  This course enables managers and supervisors to understand the foundations of successful appraisal and performance management processes and develop the practical skills to engage employees in effective performance discussions.

Course description:  This course will help to develop the essential skills needed to successfully recruit to your organisation providing, modern practices, legal context, safer recruitment awareness for those working with children and vulnerable groups and best practice models.

Course description:  This course will support the exploration and development of your effectiveness in a team and to recognise how to work cohesively to improve personal and organisational performance.

 
 
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